Event Frequently Asked Questions

Entries

  • When do entries close?

    Entries close Wednesday 25th October at midnight. The ride is capped at 10,000 and is often a sell-out event, so make sure you get in quick to avoid disappointment!

  • What do I receive for my entry fee?

    Aside from securing your place in one of Sydney’s most scenic and well-respected bike rides, your entry fee also provides you with:
     

    • Finishers medal
    • Free event photos of you and your mates
    • Event guide packed full of pro tips from the likes of Cycling NSW & Carol Cooke
    • Training program by Paralympic Gold Medalist Carol Cooke
    • Dedicated Events team to assist you with questions & support in training and fundraising 
    • Amazing feeling of helping those living with multiple sclerosis 
    • Riders Bib as a keep-sake of your ride 

     

  • When should I expect to receive my Rider Pack? What does it contain?

    Gong Rider Packs will be sent from August 2017 through to 25 October 2017. The Rider Pack will contain:
     

    • A letter containing your official entry details, including start time
    • Your official Rider Bib and Helmet Sticker
    • 3 x cable ties to attach your Rider Bib to the handlebars of you bike
    • A Support Me poster to help with your fundraising

    We’ll send you a text when it’s on its way.

     

  • What should I do if I can no longer take part in the event?

    Call us on 1300 733 690 or email events@ms.org.au to let us know so we can update our records. Unfortunately entry fees are not refundable or transferable if you are no longer able to participate in the MS Sydney to the Gong Ride. In exceptional circumstances we do make exceptions for transferring registration fees.  If you would like to request to transfer your registration fee to another person or another event, please email us.

  • Why can’t I register my child under 12 years old?

    Safety remains our number one priority due to the number of riders and difficulty of the course, we are unable to accept entries of riders under 12 years of age. This is part of a combined policy of NSW Police and MS. Any riders between the age of 12-17 are the responsibility of their guardian and are expected to remain with them throughout the duration of the ride. 

The Course

  • What can I expect from the course?

    Both the 82km and 58km courses offer a scenic route through the Royal National Park, Stanwell Tops, Sea Cliff Bridge and along the NSW coast to end in Wollongong with sufficient rest stops along the way to make it an achievable ride for most. Both courses can have steep inclines and declines which you can easily see in the Elevation Chart. To find out more information about the route of your course you can view the 82km course page and the 58km course page. We expect you have a moderate level of fitness and are confident cycling with a group to enjoy and be safe on the 58km or 82km courses. 

  • Are there any rest stops throughout the course?

    Including our two start sites there are 10 Rest Sites along the 82km course, and 7 Rest Sites for the 58km course.  All Rest Sites have first aid, water, toilets, bike mechanics and information. Some also have complimentary food or food for sale.

  • What happens if I break down or I can’t complete the ride?

    Up to 200 volunteers will be working along the route, as well as bike mechanics and first aid personnel. They are ready and happy to provide assistance to anyone who may breakdown, feel ill or experience other difficulties. We recommend that you have your bike serviced before the ride and carry a puncture repair kit and pump. If you breakdown turn your bike upside down and wait. The MS Gong Ride has a sweep bus which travels behind the last group of riders on event day. The sweep bus ensures all riders cycle within the allocated time allowed to travel the course and also assists riders in the instance of breakdown. If riders choose to delay their travel and fall behind the sweep bus, the services of the sweep bus is no longer available, and participants will no longer be deemed to be a part of the event.

  • Am I able to ride the reverse route back to the Start Site from Wollongong?

    Participants can ride back to Sydney from Wollongong, but please be aware it’s not part of the event, and you won’t be supported.

  • Is the ride shared roads?

    The MS Gong Ride is not a closed road course.  There are sections of the course which are dedicated cycle lanes that are coned off and only cyclists are permitted. On other sections of the course cyclists are riding with cars on shared roads.  If you follow basic road safety rules and follow marshal and traffic management instructions and signage you will have a safe and enjoyable ride.

  • How safe is the ride?

    Safety of riders is our top priority. We collaborate with NSW Police, the Transport Management Centre, a traffic management company & Ambulance NSW to ensure the ride is as safe as possible.  The course is not a closed road course, however if you follow basic road safety rules, drink plenty of fluids and follow marshal and traffic management instructions and signage, you'll have a safe and enjoyable ride. Even though there are up to 10,000 cyclists on the road, it only gets crowded along a few short sections of the course. Cyclists start over a 2 hour period and soon spread over the route. We have 16 medical support vehicles, 22 police vehicles with 124 police members, 430 volunteers and 5,000 traffic cones to help direct and assist you along the course so you are in safe hands. Please remember that there may be less experienced riders around you so signal, look behind and call out when overtaking.

  • What happens if it rains?

    As we know, cyclists are built tough – so the event goes ahead rain or shine! The course takes you throughout such varied areas of Sydney and Wollongong, the weather can range in different sections. The ride will go ahead, regardless of the weather forecast (safety permitting!) 

  • Where can I hire a bike?

    You can hire a bike from Livelo, who are offering registered participants a special offer. More information on bike hire

  • What sort of bike can I ride?

    Riders can choose from a selection of bikes to ride in the event, including road bikes, mountain bikes, city bikes, hybrid bikes and cross bikes. While road bikes are the preferred bicycle, the course has been designed to be accessible to all level of riders on any type of bike. 

  • Will tyres be available on event day?

    All Rest Site bike mechanics will have tyres, and we endeavour to have universal tyres that fit most bikes.

Start Sites & Site Times

  • I’ve heard the 82km has a new location this year. What are the details?

    The 2017 MS Sydney to the Gong bike ride will now start at Tempe Recreation Reserve. This site has much bigger site than previous years with a longer start chute, with only one entrance to make sure that your ride starts smoothly and on time. New 30-minute start time windows and a dedicated drop-off zone to make life easier on the day. Tempe Recreation Reserve is close to public transport, with Tempe & Wolli Creek Train Stations just a couple of minutes away.

  • Where does the 58km ride begin?

    The 58km ride starts from the fantastic Cooper St Reserve, Engadine. The park is located on the corner of Cooper St and Princes Highway. Engadine train station is located a short ride away and we’ll ensure the route is clearly signposted from the station. The site will be equipped with everything you’ll need on the morning including coffee, first aid, toilets, luggage service and bike mechanics (for those last minute adjustments). 

  • How do I find out my start time for the day?

    A letter containing your official entry details, including start time, will be in your Rider Pack which we will be sent to you from August - October 2017.

  • I wish to change my start time, what is the process?

    Start times have been allocated based on rider experience (beginner, social, etc.) as specified by you at registration. This is done to improve the flow and experience of the ride for everyone. Our preference is to not change start times where possible, but allowances will be made in exceptional circumstances. If you would like to discuss a possible start time change, please contact us on 1300 733 690.

  • I have items with me I don’t want to ride with. Is there a cloakroom service?

    Yes!  Visit our very friendly volunteers at either Start Site to use our Cloak Room service.

     

    For a $5 donation, you can have a small backpack delivered to the Finish Site at Wollongong. The first bags will arrive in Wollongong around 8:30am and the second delivery approximately 11:30am.   

     

    Please ensure that your backpack is labelled with the tear off tab located under your bib. 

     

    All care will be taken however we accept no responsibility for lost or damaged items.  

     

  • Are there cut-off times for the MS Gong?

    Yes, the MS Gong Ride has implemented cut-off times along the 82km & 58km course. Please adhere to the cut off times agreed by NSW Police and the Transport Management Centre. Don’t panic though! We’ll have a support vehicle following the last group of cyclists to ensure nobody is left behind, and can drop participants at the nearest train station to make their way home.

     

    For more info on the cut-off times, please see the table below:

     

    KM Location Cut Off Time
    8.4km Cook Park 9:00am
    23.2km Loftus Oval 10:00am
    35.4km Waterfall 11:30am
    45.3km Red Cedar 12:30pm
    52.4km Bald Hill 1:00pm
    59.5km Scarborough 2:00pm
    71.8km Nicholson Park 2:45pm
    $81.3km WA Lang Park 4:00pm

     

Transport

Merchandise

Finish Village

  • What can I expect from the Finish Village?

    At the Finish Village, you'll be able to meet up with family, friends and other riders and chat about the wonderful experience of having just finished “the Gong”. Sit back and enjoy the afternoon – there will be numerous food vendors, as well as a bar to enjoy a beverage with mates. Live entertainment on stage throughout the day, presentations, entertainment for children and more.

  • What food options will be available?

    A wide variety of food and beverages will be available to purchase. We have listened to your feedback and we will have more healthy options available this year! Don’t forget to purchase your Lunch Pack with us either when registering or from the MS Online Shop. We are pleased to be able to be able to cater for the following dietary requirements, Gluten Free, Vegetarian and Vegan.

  • Is the Finish Village wheelchair friendly?

    Yes the Finish Village is wheelchair friendly. We are currently working with local council to secure accessible parking close to the Finish Village. We will have a map available soon.

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