Event Frequently Asked Questions

Entries

  • When do entries close?

    The ride is capped at 10,000. We had a huge amount of interest this year and the 2018 MS Gong Ride is sold out! 2019 Gong registrations open end of 2018.

  • I just heard that the event has sold out! Can I still register?

    2018 Gong Registrations and 2018 Gong Waitlist have closed. 2019 Gong Registrations will open later this year!

  • What do I receive for my entry fee?

    Aside from securing your place in one of Sydney’s most scenic and well-respected bike rides, your entry fee also provides you with:
     

    • Finishers medal
    • Free event photos of you and your mates
    • Event guide packed full of pro tips
    • Dedicated Events team to assist you with questions & support in training and fundraising
    • The opportunity to be a part of the community and challenge yourself
    • Amazing feeling of helping those living with multiple sclerosis
    • Rider’s Bib as a keep-sake of your ride

     

  • When should I expect to receive my Rider Pack? What does it contain?

    MS Gong Rider Packs will be sent from August 2018. The Rider Pack will contain:
     

    • Your official entry details, including start time
    • Your official Rider Bib
    • Cable ties to attach your Rider Bib to the handlebars of your bike
  • Where is my Entry Kit? 

    The last of our Entry Kits are in the post. Please allow approximately 5-10 business days for Australia Post to deliver. If you haven't recieved your Entry Kit, you will be able to collect a replacement Entry Kit from the Bib Collection Marquee at the start site on Event Day. Please have your registration confirmation email and some ID with you to assist our Bib Collection Assistants. 

  • What should I do if I can no longer take part in the event?

    Call us on 1300 733 690 or email events@ms.org.au to let us know so we can update our records. Unfortunately, entry fees are not refundable or transferable if you are no longer able to participate in the MS Sydney to the Gong Ride.

  • What is the minimum age to participate? Why can’t I register my child under 12 years old?

    The minimum age to be able to participate is 12 years old (as of 4th November 2018). Safety remains our number one priority, and due to the number of riders and difficulty of the course, we have set the minimum age as 12. Any riders between the age of 12-17 are the responsibility of their guardian and are expected to remain with them throughout the duration of the ride.

  • What experience/level of fitness do I require?

    Anyone with a moderate level of fitness can take part in the MS Gong Ride. We suggest that you undertake some training to make the event more enjoyable and to ensure you reach the finish line with a smile on your face!

  • Can I change my distance? 

    You are still able to request a change of distance until midnight of 28/10/2018. Please email events@ms.org.au or call 1300 733 690 to request a change to your distance and we will advise you of a new start time via email. Please note that you will not be issued a new bib.

  • Am I insured when riding in the MS Sydney to the Gong?

    MS Sydney to the Gong participants are not covered by personal accident or public liability insurance. Cycling Australia provide various memberships which incorporate personal accident and public liability insurance. Starting from a 1 day membership at $20. For further information visit https://eventdesq.sportstg.com/index.cfm?fuseaction=main&EventDesqID=14967&OrgID=4912.

Terms and Conditions

As part of your registration you have agreed to these Terms and Conditions. If you have any questions or queries about the Terms and Conditions please contact us on 1300 733 690 or events@ms.org.au.

The Course

  • What can I expect from the course?

    Both the 82km and 58km courses offer a scenic route through the Royal National Park, Stanwell Tops, Sea Cliff Bridge and along the NSW coast to end in Wollongong, with sufficient rest stops along the way to make it an achievable ride for most. Both courses can have steep inclines and declines which you can easily see in the Elevation Chart. To find out more information about the route of your course you can view the Course page. We expect you have a moderate level of fitness and are confident cycling with a group to enjoy and be safe on the course. 

  • Are there any rest stops throughout the course?

    Including our two start sites, there are 7 Rest Sites along the 82km course, and 5 Rest Sites for the 58km course. All Rest Sites have first aid, water, toilets, bike mechanics and information. Some also have complimentary food or food for sale.

  • What happens if I break down or I can’t complete the ride?

    Up to 200 volunteers will be working along the route, as well as bike mechanics and first aid personnel. They are ready and happy to provide assistance to anyone who may breakdown, feel ill or experience other difficulties. We recommend that you have your bike serviced before the ride and carry a puncture repair kit and pump. If you breakdown, turn your bike upside down and wait. The MS Gong Ride has a sweep bus which travels behind the last group of riders on event day. The sweep bus ensures all riders cycle within the allocated time allowed to travel the course and also assists riders in the instance of breakdown. If riders choose to delay their travel and fall behind the sweep bus, the services of the sweep bus will no longer be available, and participants will no longer be deemed to be a part of the event.

  • Am I able to ride the reverse route back to the Start Site from Wollongong?

    Participants can ride back to Sydney from Wollongong, but please be aware it’s not part of the event, and you won’t be supported.

  • Is the ride on shared roads?

    The MS Gong Ride is not a closed road course. There are sections of the course which are dedicated cycle lanes that are coned off and only cyclists are permitted. On other sections of the course, cyclists are riding with cars on shared roads. If you follow basic road safety rules and follow marshal and traffic management instructions and signage you will have a safe and enjoyable ride.

  • How safe is the ride?

    Safety of riders is our top priority. We collaborate with NSW Police, the Transport Management Centre, a traffic management company & Ambulance NSW to ensure your safety. The course is not a closed road course, however if you follow basic road safety rules, drink plenty of fluids and follow marshal and traffic management instructions and signage, you'll have a safe and enjoyable ride.

    We have 16 medical support vehicles, 22 police vehicles with 124 police members, 430 volunteers and 5,000 traffic cones to help direct and assist you along the course so you are in safe hands. Please remember that there may be less experienced riders around you so signal, look behind and call out when overtaking.

  • What happens if it rains?

    As we know, cyclists are built tough – so the event goes ahead rain or shine! The course takes you throughout such varied areas of Sydney and Wollongong, the weather can range in different sections. The ride will go ahead, regardless of the weather forecast (safety permitting!) 

  • What sort of bike can I ride?

    Riders can choose from a selection of bikes to ride in the event, including road bikes, mountain bikes, city bikes, hybrid bikes, e-bikes and cross bikes. While road bikes are the preferred bicycle, the course has been designed to be accessible to all level of riders on any type of bike.

Start Sites & Times

  • Where does the ride start?

    The 82km ride will start at Tempe Recreation Reserve. Tempe Recreation Reserve is close to public transport, with Tempe & Wolli Creek Train Stations just a couple of minutes away.

    The 58km ride starts from the fantastic Cooper St Reserve, Engadine. The park is located on the corner of Cooper St and Princes Highway. Engadine train station is located a short ride away and we’ll ensure the route is clearly signposted from the station. The site will be equipped with everything you’ll need on the morning including coffee, first aid, toilets, luggage service and bike mechanics (for those last-minute adjustments).  

  • How do I find out my start time for the day?

    Your official entry details, including start time, will be in your Rider Pack which we will be sent to you from August 2018, and confirmed in an email a couple of weeks before the event.

  • Can I change my start time? 

    Allocations are now exhausted, so there is no room to move participants around. As this is now a sold-out event, we thank you for your understanding. 

    For more information, please visit our website.

  • I have items with me I don’t want to ride with. Is there a cloakroom service?

    Yes! Visit our very friendly volunteers at either Start Site to use our Cloak Room service. For a $5 donation, you can have a small backpack delivered to the Finish Site at Wollongong. The first bags will arrive in Wollongong around 8:30am and the second delivery approximately 11:30am.

    Please ensure that your backpack is labelled with the tear off tab located under your bib. All care will be taken however we accept no responsibility for lost or damaged items.  

  • Are there cut-off times for the MS Gong?

    Yes, the MS Gong Ride has implemented cut-off times along the 82km & 58km course. Please adhere to the cut off times agreed by NSW Police and the Transport Management Centre. Don’t panic though! We’ll have a support vehicle following the last group of cyclists to ensure nobody is left behind, and can drop participants at the nearest train station to make their way home.

    For more info on the cut-off times, please see the table below:

     

    Rest Site First rider Cut Off Time
    1. Cook Park 6:13am 9:00am
    2. Loftus Oval 6:35am 10:15am
    3. Waterfall 6:53am 11:15am
    4. Red Cedar 7:09am 12:30pm
    5. Bald Hill 7:19am 1:30pm
    6. Scarborough 7:31am 2:15pm
    7. Nicholson Park 7:49am 2:45pm
    8. WA Lang Park 8:03am 3:30pm

Transport

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